Cognigy raises $100M in Series C to scale its conversational AI platform

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Philipp Heltewig, Sascha Poggemann, and Benjamin Mayr founded Cognigy, a customer service automation startup, to address confusion about AI capabilities and limitations. Cognigy provides a platform for AI agents in contact centers, offering self-service chatbots, chatbot experience tools, and AI-powered support agent dashboards. The company has grown rapidly, attracting numerous customers and recently raising $100 million in a Series C funding round.

Keyword: Cognigy, conversational AI platform, contact center solutions

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